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Pure ... Natural ... Provence
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Pure... Natural... Provence.
07469881472 [email protected]

Our Terms and Conditions

Terms and Conditions

This site is owned by Dagnic Limited trading as Purete Provence (hereafter THE MERCHANT) and registered in England, Company Registration No. 08075330 , with registered address at The White House, Mill Road, Goring on Thames, Reading, RG89DD, Oxfordshire, UK. (hereafter THE MERCHANT ADDRESS), and email address at [email protected]

Any purchase of goods from the site Purete Provence (hereafter THE MERCHANT SITE) requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".


Purpose

These terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by THE MERCHANT for the customer.


Privacy Statement

We are commited to protecting your privacy.  Authorised employees with the company on a need to know basis only use any information collected from individual customers.  We constantly review our systems and data to ensure the best possible service to our customers.  Parliament has created specific offences for unauthorised actions against computer systems and data.  

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Confidentiality

We will not sell, share, rent your personal information to any third party or use your e-mail address for unsolicited mail.  Any e-mails sent by this Company will only be in connection with the provision of agreed services and products.

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DISCLAIMER

EXCLUSIONS AND LIMITATIONS

THE INFORMATION ON THIS WEB SITE IS PROVIDED ON AN "AS IS" BASIS.  TO THE FULLEST EXTENT PERMITTED BY LAW, THIS COMPANY: 

         EXCLUDES ALL REPRESENTATIONS AND WARRANTIES RELATING TO THIS WEBSITE AND ITS CONTENTS OR WHICH IS OR MAY BE PROVIDED BY ANY AFFILIATES OR ANY OTHER THIRD PARTY, INCLUDING IN RELATION TO ANY INACCURACIES OR OMISSIONSIN THIS WEBSITE AND/OR THECOMPANY'S  LITERATURE;  AND 

         EXCLUDES ALL LIABILITY FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE.  THIS INCLUDES, WITHOUT LIMITATION, DIRECT LOSS, LOSS OF BUSINESS OR PROFITS (WHETHER OR NOT THE LOSS OF SUCH PROFITS WAS FORSEEABLE, AROSE IN THE NORMAL COURSE OF THINGS OR YOU HAVE ADVISED THIS COMPANY OF THE POSSIBILITY OF SUCH POTENTIAL LOSS), DAMAGE CAUSED TO YOUR COMPUTER, COMPUTER SOFTWARE, SYSTEMS AND PROGRAMS AND THE DATA THEREON OR ANY OTHER DIRECT OR INDIRECT, CONSEQUENTIAL AND INCIDENTAL DAMAGES.

THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.  NONE OF YOUR STATUTORY RIGHTS AS A CONSUMER ARE AFFECTED.  _____________________________________________________________________________________________________________________________________________

Cancellation Policy

24 hours notice of cancellation required.  Notification for instance, in person, via email, mobile phone 'text message' or any other means will be accepted subject to confirmation in writing.  We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

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Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reasons, including the ending of services that are already underway.  No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.  Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

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Links to this website

You may not create a link to any page of this website without our prior written consent.  If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

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Links from this website

We do not monitor or review the content of other party's websites which are linked to from this website.  Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.  Please be aware that we are not responsible for the privacy practices, or content, of these sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of these sites.  You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.  This Company will not accept any responsibility for any loss of damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

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Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company's services and the full content of this website.

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Order Confirmation

All contractual information will be confirmed by email to the address specified by the customer during the purchasing act.


Proof of Transaction

The records stored in THE MERCHANT's computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties.

Purchase orders and invoices are stored on a reliable and durable system and can be produced as evidence.


Product Information

Every effort has been made to ensure the accuracy of the information presented on THE MERCHANT SITE. THE MERCHANT or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where THE MERCHANT was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.


Validity period of Offer and Prices

Our offers and prices are valid for the day the site is consulted and are subject to change without notice.

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General

No order is binding on you or THE MERCHANT until we have accepted it.

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Weights

Weights given are approximate particularly in the case of the Marseille Soap.  This soap can reduce in weight as the water content in the soap evaporates.  This is a natural process and is not detrimental to the product.

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Size and Appearance

Please note that some of our soaps are handmade and therefore may be slightly irregular in shape and may also vary in colour.

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Product Safety

If you have sensitive skin you should do a skin patch test before using any product that comes into contact with your skin.  Apply a small amount to the inside of your wrist or elbow and leave on for at least 24 hours.  You could have an allergy if any redness or tenderness occurs within this time.  You should avoid any product or products that contain the same ingredients.  If you have an allergic reaction, stop using immediately, and thoroughly rinse the affected area with water.

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Returns Policy

We make every effort to ensure that the products and services we offer are of the highest standard.  But if you receive items that you are not happy with you can cancel your contract at any time up to 7 working days after the day of delivery.  If you would like to cancel please inform us by e-mail at [email protected]  You must make sure that the goods you want to return are packaged properly to protect against damage for their return delivery.  Please return the goods as quickly as possible to ensure a prompt refund.  We will return the cost of your original order including the post and packaging.  However, if you do need to return your order for any reason you must return the goods to us at your own expense.

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Online Payment Methods

We can accept most major credit cards and payment through Paypal.

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Business Hours and Holidays

Our business hours are 9.00am - 5.00pm UK time, Monday to Friday.  When there is no one available to process your order, due to holidays, the dates will be posted on our website.


Risk of Loss

All items purchased from THE MERCHANT are made pursuant to a shipment contract.  This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Cancellation

We may cancel an order for any reason, for any item, at any time before delivery.

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Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into nor which could have been reasonable foreseen.  Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein. 

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Waiver

Failure or either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not consititute a waiver thereof and shall not cause a diminuition of the obligations under this or any Agreement.  No waiver of any of the provision of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

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Reviews, Comments, Communications, and OtherContent.

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam".   You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. pureteprovence.co.uk reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.  You represent and warrant that you own or otherwise control all of the right to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify pureteprovence.co.uk or its affiliates for all claims resulting from content you supply. pureteprovence.co.uk has the right but not the obligation to monitor and edit or remove any activity or content. pureteprovence.co.uk takes no responsibility and assumes no liability for any content posted by you or any third party.


General

The laws of England and Wales govern these terms and conditions.  By accessing this website (and using our services buying our products) you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.  If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.  Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisons and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. 

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